Over the past few years I’ve had the privilege of working with over a hundred business owners in dozens of industries, and time and time again I’m thanked for being such a great resource.
It’s not possible to have all the answers, especially when dealing with so many different variables. So that’s not the secret!
Staying informed and educated on the topics of web development and digital marketing is very important and a huge part of my weekly activity, but again, with all the different variables it’s still not possible to have all the right answers.
As a consultant it’s easy to feel like you’ve got to have an immediate answer for everything your client wants to know. Otherwise, what good are you!? 😉
Over the years I discovered that not only was it ok to not have all the answers, it was important to say, ‘you know that’s a good question, I’m going to need to do some research to find out!’.
A statement like this shows your client that you’re honest and willing to do what it takes to help them.
Additionally, these situations lead to great discoveries of new knowledge and new resources.
So the next time you’re asked that same difficult question, you have or know where to find the answer.
If being a great resource isn’t about having all the right answers, what is it that makes someone a great resource?
Are you ready for this?
It’s knowing how to and where to find the right answers!
And in order to be able to find the right answers, you’ve got to have great resources that are relevant and up to date.
Anyone can search Google for an answer or solution to their problems, but not everyone knows how to find the “qualified” resource in a list that could very well be hundreds of pages long.
I’ve spent years networking and building relationships with “qualified” resources for the different topics my clients are most interested in. So when I’m faced with one of those really tough questions, I know where to turn for help!